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Describe the functions performed by a probation officer, including a discussion of “role ambiguity.”

You have been hired to advise an underperforming probation department. This department has seen very high employee turnover and frequent criticism from judges unhappy with the supervision being provided to those sentenced in their courtrooms.

A new director has been hired and is expecting guidance from you. Create a 6- to 8-slide Microsoft PowerPoint presentation, addressing the following:

  • Describe the functions performed by a probation officer, including a discussion of “role ambiguity.”
  • Describe the job requirements for new hires and recommend whether they are appropriate or should be changed. (You will need to research the job requirements for probation officers in your area).
  • As stated above, this department has seen very high rates of turnover among employees. Identify the aspects of the position that may lead to burnout. What can managers do to minimize the impact of factors that contribute to job dissatisfaction and burnout?

Support your responses with examples. Use the notes section of the slides to elaborate as necessary and to provide citations. Cite any sources using the APA format on a separate slide.


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